What others have to say about R&D Mechanical Services:
Professional, courteous, and thorough HVAC maintenance
I found all encounters with R&D exceptional. Everyone was professional, courteous, and thorough. My system was replaced in the stated time frame, the installers we’re knowledgeable, careful and made certain the work areas were cleaned prior to departure. They asked if everything met my expectations and wanted to know if anything more was needed at project conclusion. The proposal covered every detail, the materials were specified including model numbers and all installation details were completely stated. I had a clear indication of what was being proposed including model # of replacement units and all materials used to complete the installation. I would highly recommend R&D Mechanical to anyone needing HVAC maintenance and/or system replacement.
– Bob Hawthorne
I had a service call on Wednesday morning on a 14 yr old unit, the service tech informed me of the coolant leak and put me in contact with Heath regarding replacing the unit. Heath was very professional and listened to my concerns and recommended a replacement unit. He did not try to up sell me and was very responsive to my questions. We had a tentative schedule for replacement Saturday ( only 3 days after selecting the unit) This was very comforting since the unit was down and we were in 95+ degrees in Atlanta. Heath then called me later that morning and informed me of a cancelation and told me he could have new unit installed the same day.. Kris was the tech sent out to perform the install. He arrive as confirmed and was courteous and polite when he arrived.. He evaluated the job site and informed us of the job he was about to perform and estimated time. He worked diligently in the 95 degree sun and 100+ attic to complete the install in less than the expected time. He was courteous and repectful of keep the noise to a minimum as I worked in my home office right inside of the install. Once complete he requested a swifter to clean some dust that fell from the attic during the install. My wife and myself were very pleased and comfortable with Kris professionalism and respect for our home.. He is a great asset to the R&D team.
– Kevin M
Since doing business with R&D last summer – I have been very impressed with the process in which a technician comes out to see you. I love the email before telling me when to expect him. I absolutely love the email with a picture of who will be arriving at my house. I love the phone call and the follow up email letting me know that the technician has left and what his recommendations are. I love the personal attention that I feel like I get with the staff. I may be a very small dot on R&D’s radar – but when I deal with anyone at R&D, I feel like I am the most important person in the world. As thought I have so much pull that I can get anything done. That is why I will stay with R&D for all my A/C – Heater needs.
– Sharon Herd, Acworth, GA
My husband and I have a computer firm in Marietta, we purchased the property last year, and we knew it was time to change the HVAC systems because of their age. Robbie and his team came out and worked for 3 days straight to change out the whole system. I was quite pleased with the service and after they completed the job Robbie called to follow up with me. Robbie said “I don’t want you 100 % satisfied, I want you 150% satisfied.” I was very pleased with the service Robbie and his team performed and I am confident the system will last a long time. I will highly recommend R & D Mechanical to anyone for their HVAC needs.
-Erica M.; Marietta Ga.
Commercial HVAC Contractor
It has been my good fortune to have known Robbie Matiak in both a personal and professional capacity for many years. I have always respected his judgment, honesty, professionalism and work ethic. He has brought each of these qualities to the forefront with R & D Mechanical Services. For the past six years R & D Mechanical Services has provided outstanding service to the First Baptist Church Woodstock. There has never been a time when R & D did not perform in a commendable way. They have maintained our HVAC system in an exemplary fashion and are always prompt in responding to service calls. I would not hesitate to recommend R & D Mechanical Services to any business large or small.
-Charlie M.; Director of Facilities Management First Baptist Woodstock
Residential HVAC Contractor
We have been in the home rental and sale business for more than 25 years. For the last 5 plus years I have used R & D Mechanical Services exclusively to do all of our heating and cooling maintenance, repair, and new installation work. Our tenants where R & D has done work have given me unsolicited favorable feedback about the good work they did, and how tidy they left the area when the work was done. One occasion two years ago my wife and I were out of the country. A tenant had left a message stating that their main a/c unit had stopped working. I immediately called R & D, left a message with the tenant’s information and asked that they contact the tenant and get the work done. R & D did just as we asked. R & D is a top-tier HVAC contractor who several of my friends and family members have already used based on my referral to them. They are reasonably priced and a very ethical company.
-Ray S.; Marietta Ga
Air Conditioning Repair
Thank you and God Bless. I will be letting my friends know about your company. You have extremely polite people working for you. Bobby, your tech is a very well mannered young man. I have the highest respect for him. He let me know up front when he would be done, and what he was doing, and showed up when he was supposed to. Robbie the owner was a God Send. All I can say about this company would be not enough to let you know what a pleasure it was to find you and do business with you. Thank you and God Bless you again.
-H. Whitfield, Talking Rock
Heating and Air Service
Robbie & Dana – Thank you once again for your caring in installing a furnace/air conditioner for me. I don’t know what I would have done without your help! I know God will continue to bless you and your family for the compassion you have shown.
-S. Hughes, Woodstock
Heating and Air Service
Dear Robbie – I wanted to Thank you and your team for the work you did on our house. R & D made bidding the job to project completion a smooth process. I really appreciate the time you took going through my house and helping me to pick the correct units for our needs and then explaining why. Your technicians were perfect professionals while working in my home and around my 2 young children. Thank You.
-T. Spolan, Alpharetta